Utilizing LLMs (large language models) and Graph Databases, Skylytics can work to enhance your chatbots and their ability to respond to customer queries with relevant information This insight can also offer valuable data for your product and marketing teams. Chatbots need to do more than answer questions and direct customers to product locations—they should also suggest complementary products and solutions. Chatbots can be deployed to effectively move customers along the buying journey and help grow your sales pipeline.